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Title order number 20151210-0351967
Posted by THE JANY CS (ip:)
  • Date 2016-01-29
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Order number: 20151210-0351967

Hello,

Please accept our sincerest apologies for the very long delay :(

I already submitted a follow up report to the management.
Rest assured that we will do our best to ship the items as soon as possible.

Sorry for the inconvenience :(
We will keep you posted.

Regards,
Poebe

[ Original Message ]
Hello Dear,

First of all we would like to apologize for the long delay.

As of this moment, there is no confirmation from the stock management department yet. As soon as we receive a notification, please be assured that we will contact you immediately.

thank you and regards,
Jen

[ Original Message ]
Can you guys tell me what the happen??????I don‘t receive any update for the shipment information!!!!!!


[ Original Message ]

Hello Dear,

Good day.

We would like to apologize for the delay in your shipment.

For International Customer, we always do our best to maintain the 7-10 business days schedule and deliver our goods to our customer's door as swiftly as possible.

However, due to previous holidays, delivery took a little long :( I ask for your kind understanding on this matter. Rest assured we will continue to coordinate with the shipping team to expedite the process and email you the tracking no. as soon as it is available.  If they're further delayed, we will be sending you an e-mail notification as soon as dates are confirmed by our suppliers.

Thank you and we appreciate your patience and understanding regarding this matter.

sincerely,
Jen


[ Original Message ]

Hello,

How long I can receive my package? please tell me!

This is my order number 20151210-0351967

Junjie

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