Hello Dear,
Good day!
First we would like to apologize about the delay on shipment.
As I have checked, all items are now ready for shipment except for:
Item name: (J1DWLG014) 플레어 방한 치랭스 Color:NAVY (네이비), Size:XL (#11) (XL(11호)) / Pleat Hem Pull-On Skirt Leggings
for order no: 150104-1150040406
The
navy color is already sold out but the leggings is available in black
color. We would like to confirm if you wish to cancel the item in navy
color and ship the rest or exchange the sold out item to black color
instead.
Please respond to this e-mail we will proceed to refund/ delivery upon your confirmation.
thank you so much and once again we apologize for any inconvenience this may have caused you.
sincerely,
Jen
---------- Original Message ----------
Hello,
Please accept my sincerest apologies for the delay :(
I already made a follow up regarding the status of your order.
Rest assured that once I received a feedback, I will inform you immediately.
Your patience will be very much appreciated.
Regards,
Poebe
---------- Original Message ----------
I have order this winter clothes on Jan. 4th and as you can see on the status it's showing up as preparing status
Winter season is almost over here in Texas as our temputures are reaching in 60 to70's and I need to know when I can expect to receive this itmes.
Please update me ASAP
Regards
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