Hello Dear,
Good day.
We do apologized for some delay on the shipment.
For International Customer, we always do our best to maintain the 7-10 business days schedule and deliver our goods to our customer's door as swiftly as possible.
However, due to holiday season and overseas shipping delivery took a little long . I ask for your kind understanding on this matter. Rest assured we will continue to coordinate with the shipping team to expedite the process and email you the tracking no. as soon as it is available.
Thank you very much and we appreciate your patience and understanding regarding this matter.
sincerely,
Jen
---------- Original Message ----------
안녕하세요.
제가 12월10일에 주문을 했는데 언제쯤 물건을 받을 수 있을까요? 계속 "preparing for shipping"이라고만 나오네요. 알려주시면 감사하겠습니다.
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