Hello Cherry,
Thank you for your kind patience as we prepare your order.
We run pre-order system where items are prepared only after payment has been made.
Shipping usually takes 7 to 10 working days for international delivery, if your order contains out-of-stock items, then it may take few extra days for preparation.
EMS tracking information will be available once items are dispatched, takes maximum of 4 days to reach your doorstep.
We highly appreciate your patience.
Regards,
Poebe
---------- Original Message ----------
To whom it may concern
I purchased some clothes from your website the order no is 141211-2329554248.
I paid by paypal but didn't receive your order confirmation and it's been status "preparing for shipping" for a few days.
May I know what's going on and when I can receive it???!!
Thanks
Cherry