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Title Order status
Posted by The Jany (ip:)
  • Date 2014-12-17
  • Recommend Recommend
  • View 552
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Hello Cherry,

Thank you for your kind patience as we prepare your order.
We run pre-order system where items are prepared only after payment has been made.
Shipping usually takes 7 to 10 working days for international delivery, if your order contains out-of-stock items, then it may take few extra days for preparation.
EMS tracking information will be available once items are dispatched, takes maximum of 4 days to reach your doorstep.

We highly appreciate your patience.

Regards,
Poebe

---------- Original Message ----------

To whom it may concern


I purchased some clothes from your  website the order no is 141211-2329554248.

I paid by paypal but didn't receive your order confirmation and it's been status "preparing for shipping" for a few days.

May I know what's going on and when I can receive it???!!

Thanks

Cherry
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