Hello Cherry,
We do apologize for some delay on the shipment.
For International Customers, we always do our best to maintain the 7-10 business days schedule and deliver our goods to our customer's door as swiftly as possible. But because it is the holiday season, our overseas shipping delivery will be taking a little longer. It will be approximately 14-20 working days
Rest assured we will continue to coordinate with the shipping team to expedite the process and email you the tracking number as soon as it is available.
Thank you very much and we appreciate your patience regarding this matter.
Have a great weekend.
Regards,
Poebe
---------- Original Message ----------
Hi
It's been another week since my purchase!!
Are you guys still preparing???
It's just ridiculous how dare you set up an online shop with such slow logistics?!!
Please reply to me the date of shipping otherwise I'm gonna cancel my order!
I will never buy anything here
Cherry